Incident History

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  1. Feb 06, 2026

    1. QC Review Tool Outage

      12:20 PM: The issue affecting the QC Review tool has been identified and a fix has been deployed. If you are still experiencing any problems, please refresh your browser page to load the update. For any further issues please reach out to help@jarodesk.com

      11:30 AM: We are aware of an issue where the QC Review tool is not functioning as expected. Our team is actively investigating and working on a fix. We will provide updates here as more information becomes available.

  2. Jan 20, 2026

    1. Comparison PDF's Not Generating

      1/21 10:30 update: This issue is now resolved and Comparison PDFs will now generate. For any questions or concerns please reach out to help@jarodesk.com

      1/21 9:30AM update: This issue is still ongoing and we are continuing to investigate the cause.

      1/20 9:20AM: We are aware of an issue where Comparison PDFs are not generating on orders. We are currently investigating and will provide updates as they become available.