Incident History

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  1. Dec 19, 2025

    1. JaroDesk API has recovered.

    2. JaroDesk API appears to be down.

  2. Dec 08, 2025

    1. Delays in order retrieval

      Dec 8th 9AM MST: We are currently experiencing delays with the Order Cache (Meilisearch) service. Our engineering team has identified the bug within the dependency and is actively working on a resolution.

      Order retrieval and search functions may be slower than normal during this time.

      We will provide updates as soon as more information becomes available.

      Thank you for your patience.

      Dec 8th 11AM MST Update: Meilisearch is back up to date and order retrieval is working normally.