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Incidents in the past 7 days

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  1. Jun 09

    1. AppraisalScope Service Issues

      AppraisalScope services unavailable

      Update Services are restored, and all integration requests have been retried successfully.


      Impact: Customers using the Appraisal Scope integration may experience delays or failures when sending or receiving appraisal-related requests in JaroDesk.

      Scope: The issue appears to affect communication between our platform and Appraisal Scope. Integration requests are being sent successfully from our system, but we are not receiving responses from Appraisal Scope at this time.

      Customer Action: No action is required at this time.

      Current Status: We are actively monitoring the situation and believe the issue is related to an outage or service disruption on the Appraisal Scope side. Once communication is restored, we will automatically retry any affected jobs and process queued requests as quickly as possible.

  2. Jun 08

    1. ASC Registry Unavailable

      ASC Registry Unavailable

      Latest update

      We have implemented a database backup of ASC's vendor data, and all JaroDesk features should now be functioning as normal.


      We are currently experiencing an outage with the Appraisal Subcommittee (ASC) registry. New appraiser profile creation is temporarily unavailable while this issue is active. Our team is actively monitoring the situation and will provide updates as they become available.

      Current Impact

      New appraiser profile creation

      Unavailable

      Existing appraiser profiles

      Operational

      All other platform features

      Operational

      Incident timeline

      UpdateJun 8, 2026 at 10:34 AM We continue to monitor the ASC registry outage. New appraiser profile creation remains unavailable at this time. No action is required on your end — all pending requests will be processed as soon as ASC service is restored. We will provide another update once resolved.

      InvestigatingJun 8, 2026 at 9:49 AM We identified an outage with the ASC registry impacting new appraiser profile creation. Existing records and all other platform functionality are unaffected.

      Need help? Our support team is available to assist. support@jaro.com

  3. Jun 07

    No incidents on this day.

  4. Jun 06

    No incidents on this day.

  5. Jun 05

    No incidents on this day.

  6. Jun 04

    No incidents on this day.

  7. Jun 03

    No incidents on this day.