Service may be impacted.

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JaroDesk Integration API
Online
JaroKit
Online

Incidents in the past 7 days

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  1. Sep 01

    1. Quality Control AI Questions - Degraded Performance

      We are currently experiencing intermittent failures and timeouts impacting AI-powered Quality Control questions due to an upstream service issue. Our team is continuing to monitor for service updates from the provider.

    2. Quality Control AI Questions - Degraded Performance

      Resolved -- All failed jobs have been retried successfully

      We are currently experiencing intermittent failures and timeouts impacting AI-powered Quality Control questions due to an upstream service issue. The provider has reported that recovery is underway, and our team is continuing to monitor the service.

    3. Address Coordinates - Degraded Performance

      Resolved -- All failed jobs have been retried successfully

      We are currently experiencing an issue with an upstream service used to retrieve coordinate data for new property addresses. This may impact address coordinate generation for newly created orders. Our team is actively monitoring the issue and has identified a temporary mitigation if needed.

  2. Aug 31

    1. *Resolved* Comparison PDF Generation Tool Down

      Comparison PDF generation has been restored and previously impacted jobs have been reprocessed. Some orders may have experienced a failed Comparison PDF during the outage. We are continuing to monitor the service to ensure it remains stable

      We are currently experiencing an issue impacting the generation of Comparison PDFs. Our team is actively working to restore this functionality. We will provide an update once service has been restored.

  3. Aug 30

    No incidents on this day.

  4. Aug 29

    No incidents on this day.

  5. Aug 28

    No incidents on this day.

  6. Aug 27

    No incidents on this day.

  7. Aug 26

    No incidents on this day.